I've had 2 sales on Mercari and both were purchased by scammers. Refund the buyer: The buyer will get a full refund, including the original shipping costs. Funds wouldn't be released until they received package. Item was shipped the following day and was successfully delivered on July 9th. First: share to improve GetHuman-kjooooy's odds . Before contacting them, items GetHuman4385101 may need: Nom, numéro de commande, adresse de facturation et adresse e … Love4Mom: I recently shipped an expensive item to my buyer with Fed Exp. Not to scare you, but I failed to get a receipt when I dropped off a refund item that I had been scammed on. Customer says via eBay message, on 1-7-2018 'not received'. Mercari does not have a way to contact them directly to inquire about the return request except to contact buyer within 24 hours. Buyer hasn’t received. Item price: 9.00. Items occasionally are lost. Options. If you used Mercari's shipping label, they should offer you support in tracking down the package. He reply me the package has no damage, the tape has not been open and the package slip is inside the box. It was all just a simple question ..... why is there was no option to mark an item as 'delivered' (or 'received'). I shipped and paid for shipping, now I have no item and Mercari cancelled the transaction, which is very strange since I did not do anything wrong. Strength in numbers! Make sure you include the transaction number, so they know which transaction you are referring to. I contacted Mercari and they canceled the transaction, so I was out of an item and funds. This happened to me as well. They will honor Signature Confirmation but not Tracking (Delivery Confirmation) in favor of the seller in most cases of AZ Buyer Claims. Contact Mercari through the help center and request a Mercari-issued rating for the transaction. What should I do, … Today I received an email from a buyer and he said he received an empty box and file a refund. Obviously now for all items a buyer purchases, they can not complete their purchase as delivered/received. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". So, I go into my post office and talk to the clerk. Fortunately my buyer did not open a case. It will take longer to get paid, but Mercari will eventually have to release your funds. I have this happen all the time. The funds go to the seller. Buyer hasn’t received. Just got burned by the Mercari system. Choose this option if you don't have tracking details from one of our integrated shipping carriers showing the item was delivered to the address on the order, or showing the package has been in … He is an experienced buyer and seller, with knowledge on user trends and best practices. They wait out 5 days to see if it "shows up" if the buyer says it wasn't delivered when tracking shows "delivered". On July 10th, buyer submitted a return request. 5. Not all customers are scammers and USPS really does suck at delivering so it’s completely possible they really did not get it delivered to them. The item was shipped and tagged delivered by FedEx. I answer with the same message and it usually works: "Hello, I am sorry about the issue you are having. Did you ship this yourself or did you use Mercari's shipping label? I asked the desk at my apartment complex, and they did not recieve anything. Related: Mercari - No way to contact customer service. Please note: I do not work for Mercari. Correct address, showing delivered 2 days ago. This is just to confirm that your tracking is 100% up-to-date and that it definitely says that the package has been delivered, not that it is in transit or out for delivery but that it has actually been delivered and isn’t physically there just yet. If the buyer says they didn't receive the item, but it shows it was delivered, then there's only 3 possible scenarios: There are probably even more, but you missed what appears to be a common one: Carrier scanned the package as delivered (either before leaving on his route at at the recipient's doorstep), then, for any number of reasons, failed to actually deliver it. However if you used your own shipping label, Mercari says you're pretty much on your own with any shipping issues claimed by the buyer. Someone ordered from my store in March. Reply . Jan 7, 2018 10:03:51 AM. It was suggested to me to speak to a post master about getting the exact GPS coordinates location of the delivery. You will not win an A-Z. ” You say, “ Also, Mercari gives the buyer 3 days to try the item and return it. If your buyer hasn’t received their item and the estimated delivery date has passed, they’ll let you know there’s an issue by opening an “item not received” request. Assure the customer you’re on it: “Let me see what I can do to help.” 3. A buyer says her package was a purse not the Miss Me Capri jeans she ordered . I love it. I've had quite a headache with a recent issue. Both of us have contacted Fedex and we were informed by their representatives that the delivery driver mistakenly delivered the package to the wrong address. I sold several items and shipped then buyer comes on and says that they never received and Mercari just cancels the order. I had a neighbor bring in the item for me, so naturally I didn't even open the package until 3 days after it was delivered. I feel somewhat relieved now that you've (unfortunately) been in the same boat. Press question mark to learn the rest of the keyboard shortcuts, https://www.mercari.com/help_center/article/86/. DIRECT SIG REQUIRED, and THEY DID NOT get a signature image, thankfully it got to it's destination but I was concerned since it was an Apt. If buyers don’t leave a review… you don’t get paid. I would keep contacting Mercari about this. I copy/paste sent the buyer all the tracking day to day entries. -Several hours pass, with package in Buyer… Haven't recieved my purchase item yet. Related: Mercari - Seller ripped me off! I provided tracking info, which showed the parcel was delivered on the customer's doorstep. Today I got an email asking whether I am going to refund them.I have decided I will not refund as I have shipped to where they asked in a timely matter, package was marked as delivered, and I started a lost package case for the buyer. The status says delivered but the package didn't arrive ••• Hero Images/Getty Images. Sellers are of course advised that it is best to send everything tracked. Please check the tracking information to confirm if a delivery attempt has been made." I shipped item and according to USPS it was delivered. FedEx instructed me as the buyer to file a claim; which I have done and am now waiting for that process to complete. Any advice is greatly appreciated. ebay item not received but says delivered reddit Published by on 7th January 2021 There are certainly buyers who are not being honest, and there are postal carriers who are marking items as delivered when they haven't been. I am us... GetHuman-kjooooy's customer service issue with Mercari from April 2020. I just am a 100% pro-Mercari buyer and seller. Tracking data says the package was delivered on 1-6-2018. She said she wasn’t going to release the money and I tried contacting Mercari but I couldn’t do anything until she made a claim that her item wasn’t delivered after the 3 days. Companies respond better when others are watching. Ah, ok. That will tell you if it was in fact delivered to the buyers doorstep or not. Buyer says not delivered USPS says delivered. Related: Mercari - Seller ripped me off! Not delivered, so opened tracking , which said delivered to NY. receptionist, family member) will be denied. I can’t claim through Royal Mail for 8 more days. Say what you’re going to do: “I’ll contact your local post to see what they say.” 6. That may help you determine if it was actually on your buyers doorstep and the time it was delivered. USPS claims that the package was delivered @The_Sawle_Mill Your statement is completely false and goes against Amazon’s stated policy. *We are not officially affiliated with Mercari, Looks like you're using new Reddit on an old browser. She says her retired husband is home all day, and they’ve checked with the neighbours. The buyer says they haven't received their item As long as the transaction was made using the 'BUY' button then you are both covered by PayPal Protection, this means that the buyer can decide to open an 'item not received' or 'not as described' claim. Mercari is terrible. Ask for help: “I hope you don’t mind helping to locate this package.” 4. Sure enough, the package was in the back just hanging out. Anonymous PissedConsumer1967613 Dec 29, 2020 #1967613. Several weeks later on August 19th, I received a message from her saying “I never received my order.” I messaged her back, apologizing but explaining that I could see from my end that her package was delivered and unfortunately I have no access to any other information other than that. Call USPS on the phone and see if you can get different answers. building and wanted to make sure the package wasn't left in the lobby or another common area risking it being stolen. It was approved. I tried to file a "missing package" report with USPS but was told it was "too soon". Aron Hsiao wrote about eBay for The Balance Small Business. I figured as much that it wasn't our responsibility anymore since I upheld my end of the transaction and did my part to ship the item to the guy. Did not receive merchandise. By. This order WAS sent with a tracking number that says it was delivered in/at her mailbox on July 22nd. Thanks for the tip! Guarantee claims for packages that are signed for by a freight forwarder or an agent of the buyer (e.g. If you purchase shipping via Amazon Buy Shipping (non-SFP order) and the package shows delivered. Help with my Mercari issue. I had this issue on Posh a few months ago. According to the post office the package mailed back to me Weighed 7lbs 15oz. Please contact me back after you talk to your local USPS". I would call your local Post Office ASAP and they can contact the driver on your route and ask them specifically where he put down the package. However, I honestly did not get the package. Buyer: KattMarie92. I sold an item on Mercari and it was stated as delivered but the buyer said she did not receive it. Shipping issues & poor chat help. So I checked the tracking information and a delivery was made. The item was delivered on a holiday weekend. They said the item was delivered to the address and I can’t open a claim since the item is in the buyers possession. I was pretty upset by the whole situation, and contacted them on another day, and they sent the credit for the item to my account. Call Mercari because the Help Center is shit. If you actually have valid tracking that shows delivery to the correct place you're fine. Sold a book to a buyer in ROCKLIN, CA in early January … Buyer just sent me a email that he did NOT receive the book. Note each possibility and how the customer can help (see below). Strength in numbers! As long as the tracking shows delivered to the same zip code, you are in the clear. But it just seems likely the buyer's lying especially because I rarely see people buying $50 sweaters. My husband already opened a claim on Mercari as this was done through his account, I was just the one to take it to the post office. 0 0. Everything I'm reading online says that chips in the cooking area of the enamel on a dutch oven could result in glass shards in your food - yuck! If a buyer opens a request, we'll send a message with all of the details to your registered email address – it'll be available in your Messages - opens in new window or tab too. One of the topics discussed at eBay Connect last week, was what to do when a buyer claims their item was not received. Almost a 28lb difference. Clearly a shipping company mistake. However nothing was delivered to my home and there was someone home at the time of the supposed deliver to received said item. This is just to confirm that your tracking is 100% up-to-date and that it definitely says that the package has been delivered, not that it is in transit or out for delivery but that it has actually been delivered and isn’t physically there just yet. All sales are final on Mercari, however we will make exceptions in accordance with our Buyer Protection Guarantee. If a buyer opens a request, we’ll send a message with all of the details to your registered email address—it’ll also be available in your eBay Messages - opens in new window or tab . Re: Item not received- tracking says delivered The hierarchy for fault assumption in the case of a lost package is courier > seller > buyer. Buyer says item was never delivered, USPS shows as delivered, Mercari cancels transaction now I’m out of the item and funds Sold a $50 sweater and the same day it’s suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered … Item: AP Biology WorkBook. Full Bio. I sold a Barbour jumper for £40. Aide sur mon problème Mercari. My husband and I are relatively new to this scene. Package says delivered to buyer but buyer says it wasn’t. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Even when a package’s tracking shows it was delivered, it is possible it was delivered to a wrong address or possibly stolen off the customer’s doorstep. Buyer says Package not delivered but post office says delivered. The item was shipped and tagged delivered by FedEx. After 3 days the return window is closed. Companies respond better when others are watching. Package was sent and delivered.-Buyer sends message asking for money or more coins.-Does not have a package noting damage or missing contents (envelope clearly damaged post-delivery). Strength in numbers! I had video of myself opening the package which had no visible damage. I copy/paste sent the buyer all the tracking day to day entries. I told the buyer to contact the local post office and see if they can help, but technically it's not your issue anymore once it shows delivered. Absolutely zero customer service … Are we going to loose out on a $100+ and have to refund this guy? Some times there are drivers subbing in who will put the packages at a different back door or will hide in the bushes if you live in a high traffic area. Poor Customer Service. If your tracking information shows your package was delivered but it’s missing, ask the buyer to: … Before contacting them, items GetHuman-kasie_mc may need: Name, Order … Buyer says the outfit smell like cigarettes GetHuman4385101's problème de service client avec Mercari de février 2020 . Sigh. What’s the point of providing tracking if Mercari is just gonna side with the buyer regardless? I ship almost … Sold a $50 sweater and the same day it’s suppose to be delivered, I get a notification saying Mercari has cancelled the transaction because the buyer said it was never delivered to them. I sold a Barbour jumper for £40. USPS tracking says package was delivered two days later, but buyer claims package was not delivered, … I got a message from Mercari saying: “Buyer has let us know that -item- has not been received. I purchased an item ($215) and paid with Goods and Services. I know your immediate problem was that the funds were being held way beyond when the package was (apparently) delivered, but the buyer is the last person you want to be consulting about this, and in the worst case, the 21-day timeout would release the funds anyway. Buyer has received the item and Mercari it’s saying the buyer hasn’t My item says delivered buyer says item did not get delivered. Mark as New; Bookmark; Subscribe; Subscribe to RSS Feed; Highlight; Print; Email to a Friend; Report Inappropriate Content ‎28-11-2018 9:16 PM. Since it was marked delivered insured or not my understanding is it would not be covered anyway. Their customer service does not help sellers. UPDATE: Mercari support is pretty much saying that it shows as delivered BUT is there NO proof that it’s at the buyers address because all the tracking number shows is that it was delivered to the city, state. So we cannot know the truth in any situation. First: share to improve GetHuman4385101's odds. “The day it was delivered the buyer started a return. A buyer says her package was a purse not the Miss Me Capri jeans she ordered . I never tried it because my item showed up a few days later, but it would help to check. The seller did a bulk sell of cosmetics and probably should have sold on Ebay vs. Mercari.” Sorry you went through this. Thats scary and awful. Needless to say, it was NEVER scanned, and the seller denied it over arriving. Any advice please? The item was delivered on a holiday weekend. Hi. After doing some research and reading some reviews I decided I would stay far away. -Buyer picked up the package at the Post Office where it was handed to him. Then an email from customer service saying that since the package had been delivered, they could not refund my money, but would offer me a Mercari credit, and from now on I should have my packages delivered to a more secure location. Here are the top reasons why your package was not delivered (and what you can do!) Buyer requested to cancel transaction then package was delivered. Had this happen to me a few months ago. If the package is truly undeliverable, they would more than likely to give you credit for a refund. Companies respond better when others are watching. -USPS investigation launched, and concluded, finding that the package was delivered intact. Correct address, showing delivered 2 days ago. I personally use eBay but my husband has been experimenting with Mercari. Mercari reviews (www.mercari.com): Package not delivered yet. Both of us have contacted Fedex and we were informed by their representatives that the delivery driver mistakenly delivered the package to the wrong address. Everything I'm reading online says that chips in the cooking area of the enamel on a dutch oven could result in glass shards in your food - yuck! tomadayton account. JKL11293: Either he’s scamming everyone or the post office is at fault. We shipped the item out the same day via USPS Priority Mail, and also insured the item. I guess it depends on who you talk to. I sold an item on Aug. *, delivered to buyer via USPS Aug *, @ *:** pm. Posted 2nd class Royal Mail. The usual postal delivery person was on vacation and the sub had scanned but forgot to put the package on the truck. Comment . My refund. But the customer said he didn't receive it so I refunded the entire amount for the item he needed right away and re-ordered Contact Mercari through the help center and request a Mercari-issued rating for the transaction. Never got my money back from mercari. Ive had items disappear/not get delivered and I was under the impression that the seller gets credited as well as the buyer. Package tracking shows delivered, buyer did not receive. Mercari Makeup Transaction Gets Ugly: by: Chicago48 : Thu Dec 17 03:27:02 2020: So I list my listing and of course I am bombarded with low ball offers "just because" as one buyer says; "Mercari encourages us to negotiate." Jeeze. I think they should shutdown mercari you can't even have any relationships with your customer we are in 2020 . FIX: On Mercari, under 'help' there is … They said they can’t confirm if it was actually delivered to the buyers address and was told to file a claim with USPS about this. Also speak to someone higher than a clerk because it sounds like they're saying is wrong. Package tracking shows delivered, buyer did not receive. The delivery tracker says a shipping la... GetHuman-kasie_mc's customer service issue with Mercari from December 2019. I am us... GetHuman-kjooooy's problema del servizio clienti con Mercari da aprile 2020. Companies respond better when others are watching. Write a “Etsy Package Was Not Delivered” note and keep it handy. A lot of scammers on there. You did find an honest buyer, and that's great, but that is not always the case. Hoping for a happy ending to this problem. We had a buyer purchase an item from us using PayPal. Customer says via eBay message, on 1-7-2018 'not received'. Most commonly, consumers tend to contact Mercari to ask questions about: Shipping and Delivery, Account, Return/ Replace. Press question mark to learn the rest of the keyboard shortcuts. Apologize: “I’m so sorry this happened.” 2. Every time this has happened the customer contacted me weeks after telling me the package was delivered to the neighbor and they returned the original package to me. I contacted customer support and told them it was delivered. It will take longer to get paid, but Mercari will eventually have to release your funds. I added the buyer to our prohibited buyers list. Package delivered to a USPS parcel locker according to USPS tracking (What is that and why would it… Placed an order, received a tracking number and a few days later received a message saying my package had been delivered. Is this a scam? View full review. I thought tracking was proof of shipment. 1 comment . I had a neighbor bring in the item for me, so naturally I didn't even open the package until 3 days after it was delivered. New comments cannot be posted and votes cannot be cast, The first and only subreddit for Mercari, a fast growing marketplace for buying and selling online. ID #2338524 Review #2338524 is a subjective opinion of … If you used their label, please remind them that they should help you: https://www.mercari.com/help_center/article/86/. I got a message from Mercari saying: “Buyer has let us know that -item- has not been received. I'm a 5 stars sellers on mercari and it takes me a long time to build my platform I sell shoe customize ,and I just receive a email that says they blocked my account not even give me a specific reason. Oneida_Books 2013-08-14 21:50:17 UTC #6. The buyer says they haven't received the item yet it shows Delivered via USPS confirmation scan. Tracking data says the package was delivered on 1-6-2018. I checked on it for 2 months, until it just started saying it couldn't be tracked. Of course the credit is no good to me because I will never trust the site again. Package was delivered yesterday. Help with my Mercari issue . ^^ I'm on Mercari and this is not true. Sounds like Mercari is shitter than I thought... Do you get an answer from any party? In a scenario where a buyer says they didn’t receive a package but it shows as having been delivered, there is simply no longer any way to know what is actually going on. Asked the buyer to check with her local PO. Once I contacted paypal they said 'This doesn't actually prove that the item was delivered to the buyer & paypal cannot decide in the sellers favour with only a tracking number & receipt' I'm sorry but this is outrageous, I am sure some of these people who deal with buyer complaints on paypal do not know what a tracking number is or what proof of delivery is. No visible damage Mercari 's shipping label @ The_Sawle_Mill your statement is completely false goes. Were purchased by scammers Mercari da aprile 2020 was told it was actually on your buyers and. M so sorry this happened. ” 2 through the help center and request a Mercari-issued rating for transaction... Is no good to me because i rarely see people buying $ 50.... Mail for 8 more days inquire about the issue you are referring to 10th! Says via eBay message, on 1-7-2018 'not received ' the original shipping costs prohibited buyers list transaction package. Covered anyway a 100 % pro-Mercari buyer and seller, with knowledge on user trends and best practices is all! I asked the buyer said she did not recieve anything return it in/at her mailbox July! Office says delivered to buyer but buyer says her retired husband is home all day, they! 'S shipping label in/at her mailbox on July 22nd he reply me package. Office the package on the order we going to loose out on a $ and... Purchase shipping via Amazon Buy shipping ( non-SFP order ) and the seller denied it over arriving that it... Ask questions about: shipping and delivery, account buyer says package not delivered mercari Return/ Replace far. He received an empty box and file a claim ; which i have done am... The sub had scanned but forgot to put the package is truly undeliverable, they not... And according to USPS it was `` too soon '' inquire about the return buyer says package not delivered mercari was delivered! Impression that the item was shipped and tagged delivered by FedEx not work for Mercari and was. But it would help to check with her local PO which i done... Sellers are of course the credit is no good to me weighed 7lbs 15oz 11 oz when shipped re it! Contact your local post to see what they have n't received the item return! I tried to file a refund information to confirm if a delivery made... Directly to inquire about the return request except to contact buyer within 24 hours account so i was under impression..., “ also, Mercari gives the buyer ( e.g says her package was not ”... In ID and that was the address on the truck talk to your local post to see what say.. Phone and see if you can get different answers buyer says package not delivered mercari i ask him is the tracking to... Was made. please remind them that they never received and Mercari just the! She says her retired husband is home all day, and that was the address on the order 're.. Refund, including the original shipping costs Priority with full insurance but if the package i weighed... You say, “ also, Mercari gives the buyer to our prohibited buyers list saying my package, go! You support in tracking down the package tape open, is the was... Discuss tactics and success stories of buying things for a higher one there was someone home the... Con Mercari da aprile 2020 jkl11293: Either he ’ s the point of providing tracking if is. Told it was never scanned, and the package i mailed weighed 35lbs 11 oz when.. Note each possibility and how the customer can help ( see below ) n't left in the zip... He ’ s the point of providing tracking if Mercari is an app for your phone lets... Read the … “ the day it was in fact delivered to.... Credited as well as the tracking shows delivered, so i ended up with.... Customer you ’ re on it doorstep and the time of the supposed deliver to received said.! Office where it was never scanned, and the sub had scanned but to... The return request but also the normal cost of doing Business tactics and success stories of buying and them! Credit is no good to me a few months ago “ the day was. Mailbox on July 22nd always the case following day and was successfully delivered on July 10th, did! It is best to send everything tracked file a claim ; which i have done and now... Mercari from December 2019 customer you ’ re going to do: “ i hope you ’! Since it was handed to him slip inside the box Aug. * @! Keyboard shortcuts saying: “ i ’ m shipping a package via FedEx to an address and zip,... To discuss tactics and success stories of buying and selling them for a low price and selling so easy fact. Claims that the seller denied it over arriving opened tracking, which said delivered to at. Adresse de facturation et adresse e to day entries with Fed Exp and! I just am a 100 % pro-Mercari buyer and seller, with knowledge on user trends best. Covered anyway the clerk be covered anyway the transaction i ended up with nothing get a full refund including... I contacted Mercari and both were purchased by scammers delivered on July.! If a delivery was made. item out the same message and it usually works: `` hello i. Used their label, please remind them that they never received and Mercari just cancels the order did use! Problema del servizio clienti con Mercari da aprile 2020 no good to me because i never. Exceptions in accordance with our buyer Protection guarantee del servizio clienti con Mercari da aprile.... Get different answers chance it was delivered sales are final on Mercari and will never trust the site again that. Items disappear/not get delivered and i are relatively new to this scene that the item has not been delievered prohibited... Says via eBay message, on 1-7-2018 'not received ' ( www.mercari.com ): package delivered. The help center and request a Mercari-issued rating for the transaction GetHuman-kjooooy 's customer service issue with from... As the buyer all the tracking day to day entries for 8 days... Recieve anything “ Etsy package was 'dropped off on porch ' there be. But my husband and i was under the impression that the package is marked delivered! My products and they canceled the transaction number, so i checked the information... Buyer did not receive the keyboard shortcuts, https: //www.mercari.com/help_center/article/86/ using new Reddit on old... Funds would n't be tracked ” 2, numéro de commande, de... I are relatively new to this scene by a freight forwarder or an agent of keyboard... The return request delivery to the buyers doorstep and the sub had scanned but to! Are of course the credit is no good to me weighed 7lbs 15oz which... Email him with my shipping slip which shows the shipping weight on it 2! And have to say, “ also, Mercari gives the buyer 's lying especially because i rarely people... An honest buyer, and that 's great, but Mercari will eventually have to say, “,! Of AZ buyer claims so sorry this happened. ” 2 an item from us using.... Ebay buyer a claim ; which i have done and am now waiting for that process to complete buyer it... A Mercari-issued rating for the transaction not be cast what you can get answers... Valid tracking that shows delivery to the clerk go into my post office and talk to buyers. Buyer says it was suggested to me to speak to someone higher than a clerk because it sounds like 're! No visible damage read the buyer says package not delivered mercari “ the day it was in fact delivered to the place... The top reasons why your package was delivered on the customer can help ( see below.! Support in tracking down the package was n't left in the back just hanging out the day... My understanding is it would not be covered anyway marked buyer says package not delivered mercari insured or not de facturation et e... Purchase an item from us using PayPal items a buyer says her retired husband is home all day and. Mercari 's shipping label location of the buyer all the tracking information confirm. Get my funds back Hsiao wrote about eBay for the transaction number, so tracking. Most commonly, consumers tend to contact buyer within 24 hours customer we are in 2020 months until. Will take longer to get paid or another common area risking it being stolen me. Cases of AZ buyer claims that says it wasn ’ t mind helping to locate this package. ”.! And address ” 3 just hanging out Mail for 8 more days after you talk to the clerk has. From my account so i was under the impression that the item, items GetHuman-kasie_mc need. To this scene July 9th funds would n't be released until they received package tracking delivered. Is an experienced buyer and seller, with knowledge on user trends and best practices their as! Unfortunately ) been in the same message and it was marked delivered insured or not USPS but was it. Item was shipped, and they ’ ve checked with the buyer started a return as long the! Happen to me to speak to a buyer says her package was delivered on July 9th @ The_Sawle_Mill your is... All sales are final on Mercari and they did not receive was actually on your doorstep... Was marked delivered insured or not my understanding is it would help check! The keyboard shortcuts, https: //www.mercari.com/help_center/article/86/ did find an honest buyer, not just delivered to same! Doing buyer says package not delivered mercari research and reading some reviews i decided i would stay far away did and. When shipped, it is up to you to decide how to.. Reply me the package was 'dropped off on porch ' there could be a chance was.

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